Contact Us

As part of our commitment to total customer satisfaction, we make every effort to be easily accessible to customers and partners at all times. This page offers multiple ways to get in touch with us:

Office Addresses and Phone Numbers

In Case of Medical Emergencies

In Case of Chemical Leak, Spill, or Fire

Office Addresses and Phone Numbers

Garratt-Callahan has five offices and manufacturing plants across the United States. To discuss your water treatment needs or current service, please call the office nearest you and we will put you in contact with the field engineer in your area.

Corporate Headquarters
50 Ingold Road
Burlingame, CA 94010
Office: 650.697.5811
Office Fax: 650.692.6098
Plant Fax: 650.697.3756

Southwest Area
13721 Welch Road
Farmers Branch, TX 75244
Office: 972.661.5006
Office Fax: 972.980.0822
Plant Fax: 972.661.1261

Midwest Area
340 S. La Londe Avenue
Addison, IL 60101
Office: 630.543.4411
Office Fax: 630.543.8382
Plant Fax: 630.543.8580

Southeast Area
4545 Commerce Circle S.W.
Atlanta, GA 30336
Office: 404.691.7440
Office Fax: 404.691.3411
Plant Fax: 404.691.8286

Northeast Area
306 Talmadge Road
Edison, NJ 08817
Office: 732.287.2200
Office Fax: 732.287.1439
Plant Fax: 732.287.4752

Garratt-Callahan International
1724 Texas Street
El Paso, TX 79901
Office: 915.544.4141
Office Fax: 915.544.4143

In Case of Chemical/Medical Emergencies

For medical emergencies involving our products – chemical exposure via direct contact, ingestion, and inhalation – please call our Corporate Office at 650.697.5811 (8:00 AM – 4:30 PM Pacific Time) or call the Rocky Mountain Poison Center at 303.623.5716 (24 hours a day). Have the following information available for the Center’s medical staff:

Caller's name
Caller's company
Garratt-Callahan product name
Number and type of injury or exposure
Date and time of injury or exposure

In Case of Chemical Spill, Leak, or Fire

In the event of a chemical emergency involving Garratt-Callahan products, please call CHEMTREC 800.424.9300 (24 hours a day), or 703.527.3887 (outside the U.S.A.). CHEMTREC is able to provide comprehensive assistance. Please have the following information available for the call center representative:

Caller’s name
Caller’s Company with call back number
Garratt-Callahan Product Name
Number and Type of Injury/Exposure
Amount of product(s) involved and released
Time incident occurred (or estimate)
Brief description of incident and actions taken

Contact Us via Email

Request information:
For technical Information
Customer feedback
Comments on our website